1. Information We Collect

When you visit our website, inquire about birds, or make a purchase, we may collect the following information:

• Personal Identification Information: Name, email address, phone number, shipping address, and billing information.
• Transaction Information: Details about your purchase, including bird selection, deposit, and final payment.
• Technical Information: IP address, browser type, device information, and cookies.
• Communication Records: Email correspondence, phone call logs, and contact form submissions.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your orders and deposits
• To arrange shipping or local pickup of your bird
• To communicate with you about your purchase, inquiries, or updates
• To send promotional offers and updates (only with your consent)
• To improve our website and customer service
• To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping Carriers: To coordinate delivery of your bird
• Payment Processors: To process your credit card or PayPal payments
• Legal Authorities: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through secure, encrypted connections (SSL). However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can disable cookies through your browser settings, but this may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications

To exercise these rights, please contact us at info@africangraysales.com.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us:

• Email: info@africangraysales.com
• Phone: (214) 646-8698
• Mail: Gray Breeders, Dallas, Texas